How Bobcat is Protecting Customers While Expanding the Network
How Bobcat is Protecting Customers While Expanding the Network

Phishing Sites: The Evil Twins on the Web

Every day, fraudsters are busy registering lookalike domains and creating doppelganger pages that are aimed at tricking consumers into disclosing personal and financial information to commit identity theft, charge credit cards, and access bank accounts. As the Helium network gained popularity, consumers of HNT miners soon became susceptible to these types of websites that utilized promises of accelerated delivery and discounted prices to bait consumers into making purchases.

Over A Dozen Sites Have Been Taken Down in the Last 45 Days

While many manufacturers utilized social media platforms, webpages, and email lists to warn consumers of the presence of these fake websites, Bobcat decided to add an extra layer of protection for their customers by hiring a digital protection service that specializes in the take of malicious sites. To date, Bobcat has ensured the successful removal of over a dozen domains and all accompanying web pages.

While Bobcat will continue to have 24/7 proactive and domain registration monitoring, we strongly encourage our customers to pay attention to the web address they are using to make a purchase. Bobcat’s official website is and the official store is It is often the case that web addresses of phishing sites may look correct, but they may contain misspellings or include additional characters.

Beware of Other Scams

Scams are not limited to phishing sites and we have received numerous emails from both buyers and sellers who detailed fraudulent experiences with unauthorized reseller websites such as Alibaba, eBay, and Amazon. To date, there are no authorized Bobcat Miner resellers and any websites claiming to be that or requesting payment in crypto are most likely a scam. We therefore strongly advise against buying Bobcat Miners from anywhere other than our own website.

Please do not share your order number, tracking number or any personal information publicly or with strangers posing to buy your hotspots. People have been using this information to try and contact customer support to request a change to the shipping address. While we have instituted a number of safeguards to prevent this type of practice, it would be best not to reveal this information to anyone.

Think About the Big Picture

We understand that many of our customers are drawn to mining because of the ROI associated with the Helium Network, however, we hope that customers are equally invested in the idea of The People’s Network. Having a decentralized Internet of Things on a global scale can have a profound effect on how we do things and can serve a wide array of use cases specifically by promoting the deployment of powerful IoT solutions. Certainly the significance of Helium can be seen in the tokens mined, but the actual reward lies in bringing the network to its full potential. This is why we urge our customers not to sell their miners as we strongly believe that Helium will one day be the leading IoT deployment network across the world. Owning a miner is therefore not only about cashing in, but investing in the infrastructure of the future. We encourage everyone to buy into this idea and join hand in hand with hundreds of thousands of people across the world, so that one day in the near future we can all look back and tell people how we played a part in building The People’s Network.

Helium Coverage Map (Excludes Offline Hotspots)

Additional Reading Resources to understand how the helium network is being utilized and the problems it’s helping to solve:

  1. Here’s a package tracking use case that Helium recently announced is supported by the network.

  2. Take a look at GristleKing’s in depth analysis of how you can use the helium network.

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