Oct 15, 2021 - Bobcat pushed the latest OTA update at 03:00 PDT today.

The following updates occurred in this OTA:

• Bobcat Miner Firmware updated to 1.0.2.31

• New features added to the Bobcat Diagnoser

This OTA update is for Bobcat Firmware only, there is no change to the Helium firmware.

The two new diagnoser features are designed to help users troubleshoot network issues and diagnose symptoms.

Dig*

Dig command stands for Domain Information Groper. It is used for retrieving information about DNS name servers and is commonly used by network administrators to verify and troubleshoot DNS problems and perform DNS lookups.

In this json file, you will see the IP addresses for the 24 Helium seed nodes, as well as your hotspot’s connect status to the seed nodes. Your hotspot needs at least 1 successful dial to connect to the blockchain and mine. If all 24 dials ‘failed’, then you have a network issue. In this scenario, you should follow the steps provided on this community resource to fix your network.

* Dig is a temporary feature that may not be available in the future.

Peer Book

Checking the P2P (Peer-to-Peer) network is one of the first health checks you can perform to see how your miner is doing. You want to see if you're connected to any peers, whether your NAT type has been correctly identified, and that you have some listen addresses.

Your hotspot's peer book shows the hotspots peer to peer status. As long as you have an address listed in listen_addrs and some peers in the table at the bottom, you're connected to the p2p network and good to go.

If the listen_addrs is via tcp/44158, it means your hotspot is not relayed. A relayed hotspot's listen address will be via another hotspot on the network

Important Reminders

1. If your firewall settings have all of China blocked via restriction in both incoming and outgoing directions, your hotspot will not be able to connect to our device management platform and will not be able to receive the OTA updates.

2. If your hotspot OTA version is older than 1.0.2.28, please fill out the form here. The team will check this routinely and update any hotspots that are left behind on a daily basis.

FAQ

What's the best way to check my hotspot firmware version?

a. Go to your Bobcat Diagnoser page and click 'Miner (5s, miner slowdown)'

b. Wait approximately 5 seconds for the page to load.

c. Inside the Json files, check "ota_version" and "Image," which will let you know the Bobcat and Helium firmware versions you are on.