Bobcat Miner OTA Update - 07/28/2021
Bobcat Miner OTA Update - 07/28/2021

July 28, 2021 - Bobcat has updated its own firmware at 3 am PDT. Helium firmware version remains unchanged and all miners should still be running the latest Helium release 2021.07.22.0.

This Bobcat OTA was pushed in order to further optimize fleet performance and improve operating stability. The update will allow the hotspot to periodically examine its operating status three consecutive times. If something wrong is detected, the hotspot will check for firmware updates and/or pull the miner image again.

The OTA addresses the following issues:

  • Miners Not Running

  • No Onboarding Key Found

  • Synced and Running, but No Activity for a Few Days

Users are not able to check their Bobcat miner firmware update as it is not visible on the Helium app, but it is being pushed to all Bobcat miners. Firmware update is scheduled to push in batches. All Bobcat fleet should receive the latest update within 24 hours.

Hotspots connected to Ethernet/Wifi will receive these updates automatically. No manual intervention is needed.

Important Reminders

  1. Make sure you have downloaded the latest Helium app 3.4.3. Ensuring you have the latest app will help you avoid display errors, bugs, etc.

  2. Don't forget to join us on Discord! It's not only a great place to hangout, but it's also one of the best platforms for Bobcat owners to chat about all things Bobcat and Helium.

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